Do you have questions about PREP Online? Join our SecureSet Support Slack channel. We’re here to support you in your hacking journey, so anytime a question comes up, just ask, and we’ll get back to you fast.



When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
What if I have questions or technical problems?
If you have any PREP Online or technical questions along the way, you can find our technical support team on our SecureSet Support Slack channel.

Join our SecureSet Support Slack channel by clicking this link and we'll get back to you asap.

Once you have successfully joined our SecureSet Support Slack channel, you will see support channels for classroom support (for questions about curriculum), lab support (for questions or technical issues with labs), or general tech support (for issues with logging in, etc).